1. Using OMS
Vantix Business Solutions (VantixBS) operates vantixbs.com and provides OMS — Organisation Management System at oms.vantixbs.com. OMS is a VantixBS SaaS product.
By creating an account, accepting an invitation, purchasing an OMS plan, or using an Organisation workspace, you agree to these terms and our Privacy Policy. If you act for an Organisation, you confirm that you are authorised to accept these terms for it.
2. Accounts and access
Secure registration
Organisation onboarding is invitation-led. Account details must be accurate and kept up to date.
Organisation Administrator
The Administrator manages the Organisation profile, plan, settings, staff access, and workspace configuration.
Staff Users
Staff may use only the features and information allowed by their assigned roles and permissions.
Users must protect their login details and promptly contact VantixBS if they believe an account is being used without permission.
3. What OMS provides
OMS helps Organisations manage members or customers, staff, membership and service plans, attendance, payment records, renewals, reminders, communications, reports, and related operational information.
Organisation workspace and profile settings
Member and staff records
Plans, attendance, and renewals
Invoices and payment history
Roles and permissions
Notifications, reports, and exports
Available features and limits depend on the selected plan, Organisation status, and the user's permissions.
4. OMS plans and payments
Plans and pricing
Current plan features, duration, limits, taxes, discounts, and final payable amount are shown before checkout. Pricing may be updated for future purchases or renewals.
Payment processing
Razorpay processes eligible online payments to VantixBS. OMS records the payment reference, invoice, and subscription result.
Activation and renewal
Access begins after successful verification and any required account checks. Expired plans may limit access until renewal.
Refund requests
Refund requests are reviewed based on the payment status, service activation, duplicate charges, checkout information, and applicable customer rights.
VantixBS and OMS do not receive or store raw card numbers, CVV, UPI PINs, or online-banking passwords.
5. Organisation-to-member payments
OMS platform billing is separate from payments between an Organisation and its members. An Organisation may record a payment it has already received through cash, UPI, bank transfer, cheque, offline card, or another method.
The Organisation is responsible for its member-facing prices, services, taxes, refunds, and payment records. VantixBS provides the software used to organise those records.
6. Responsible use
OMS should be used only for legitimate Organisation operations. Users must respect privacy, maintain accurate records, follow communication-consent requirements, and use only the workspace and features they are authorised to access.
Users must not share passwords, impersonate others, upload content they do not have permission to use, interfere with the service, send unwanted messages, or attempt to access another Organisation's data.
7. Organisation data and product ownership
Your Organisation's data
The Organisation keeps its rights in the information it adds to OMS. It allows VantixBS to host, process, display, secure, and back up that information only as needed to provide OMS.
The OMS product
VantixBS retains its rights in OMS, the website, software, design, documentation, branding, and underlying technology.
The Organisation must have permission to add and use member, staff, and uploaded information and must provide any notices or obtain any consents required for its activities.
8. Service availability and account closure
We work to keep OMS reliable and secure. Short interruptions may occur for maintenance, service improvements, internet problems, or third-party service availability. We may update features and plans as OMS develops.
Access may be limited for an expired subscription, an unpaid amount, a security concern, or serious misuse of the service. We will provide reasonable notice where practical. An Organisation Administrator may contact VantixBS to request available data export or account closure.
9. Responsibilities
OMS is an administration tool. Each Organisation remains responsible for its business decisions, member services, record accuracy, tax treatment, communication permissions, and legal obligations.
VantixBS is responsible for providing OMS with reasonable care. Each party remains responsible for its own actions and for loss caused by its breach or misuse, subject to applicable law and any specific written agreement between the parties.
10. Applicable law and contact
These terms are governed by applicable Indian law. If a concern arises, please contact us first so we can understand the issue and work toward a practical resolution.